Vision Statement 

Our vision is that every caller in our service area has free and anonymous access to a caring, non-judgmental, confidential listener 24 hours a day, 7 days a week, and feels valued and emotionally supported

 

Mission Statement 

Our mission as compassionate, non-judgmental, trained volunteers of this anonymous and confidential distress line, is to provide active listening, emotional support, and information and referrals to the troubled, the lonely, and those in crisis.

 

Human Rights Code

In dealing with our callers, volunteers, and staff, it is Telecare’s policy to recognize the inherent dignity and worth of every person.  We will not discriminate on grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, gender, sexual orientation, age, a record of offenses, marital status, family status, or handicap.

We are one of 3 Telecare Distress Lines in operation in Canada, waiting to take calls from people in need of someone to listen.  Greater Simcoe Telecare (previously known as Telecare Orillia) has been operating since 1979.

We are affiliated with Telecare Canada and LifeLine International.

 

Terms of Service